It’s impossible that everybody in the company will be immediately tracking their time. Getting aboard new software may not happen immediately. But that’s OK! Leave at least 1 to 2 weeks, depending on the company size, for everybody to get acquainted with the new software.

Just make sure to monitor regularly what’s happening in the workspace. When necessary, ask the early adopter team to help you out. They can show the software to their peers, instruct them, and keep the account active.

It’s a good idea to ask everybody to install the daily reminder email. It’s an automated email that, when the software detects that the user has tracked less than their usual time, will send a gentle nudge to track time.

Make the necessary adjustments

In the first few weeks of usage, some issues might emerge, but hopefully, your previous experience and your early adopters' network will help you to address them promptly and make the necessary adjustments to your workspace.

In case of a technical issue or to request a feature, please contact us at [email protected]

Gather feedback with a quick survey

After one or two months from the org-wide deployment, send out a survey to the whole company to gather more insights about this experience.

Before starting, list what are the goals of your survey and write down some questions according to those goals. Bear in mind that the goals for Phase 3 could be different from those you identified in Phase 2.

If you need to refresh your memory, click on the link to download a sample of the end-of-trial survey

Allow 2 full weeks for everybody to complete the survey. When you have a good response percentage, start analysing the results. What went well and what didn’t? What’s the overall reaction? Is there anything that could be fixed or improved?

As a final step, we advise you to create a document with the freshly gathered insights and organise a meeting to present the results to the stakeholders. Together you could decide on the actions to take to streamline the whole process.

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